Communicate Clearly, DON’T Ignore

I’ve been planning on writing a post about this because from time to time I met some very awkward people. This happened to me quite a few times but since it happened again today, here it goes.

So I was on NamePros today and had an offer come in for one of my more valuable domains. He stated that he was a reseller and I was well aware of that. I decided to offer him the domains at a price that seemed to be the resellers’ price. Note that it was three domains and not just one. He seemed to want to negotiate, and if he was unable to meet my first price, I was willing to negotiate. Then, he decided to drop the curtains and close the conversation without any further notice.

One thing that I learned quite quickly while doing business online was that if you’re in a certain industry, there is a chance that you will meet and possibly do a deal with someone you’ve already done a deal with. Especially if you are selling something (note that if you are buying, it still applies), you want to build up solid reputation. Then, there is a great chance that you will deal again with that person. You know how you have your clothes brand preferences? You know that the brand you like will satisfy you because they have before. Basically the same thing. You want to please the buyer (and even the seller with a fast payment!).

An integral part behind that is communicating effectively. It’s a business and while some people could be disappointed for not being able to complete a thousand dollar deal, most people will go on and know that such misses are a part of business. However, you want to say a “I’m sorry, but I can’t sell this to you. Best of luck, James” or a “Unfortunately, I can’t afford to buy this. Sorry, John”. You don’t want to leave the other person hanging. The other person will eventually know that you don’t want to complete the deal, but they will also know how unprofessional you are.

So, if you are one of those people who just decide to stop a deal by not replying and just ignoring, a change will benefit you. It certainly won’t benefit you right away, but in the long run, it certainly will.